The Juice

By Avery Baker
on

Why Soundcloud Stumbled Into Crisis

What does it mean to be a “Soundcloud Artist”? By popular definition, it means you’re underground—unknown to mainstream music listeners. It also means you are probably not signed to a label (yet!), but have a cult-like following of listeners who are relentlessly putting you on.


By Gene Grabowski
on

Crisis Mismanagement, Not Data Breach, Puts Equifax in Peril

So far, the missteps of the Atlanta-based consumer credit-rating agency are obvious and serve as a lesson in Crisis Communications.


By Scott Sobel
on

Preparation for Crisis Management Is Crucial

I recently participated in an intimate meeting between a U.S. intelligence agency cyber-attack investigator and a law firm client’s senior committee to prevent cyber-hacks into their firm’s digital network. We set-up the meeting and worked with our client and the intel agency for this proactive conversation to hear about the latest trends in cyber-crime.


By Courtney Pories
on

Important Lessons for Effective Risk Communication

I was grateful to have attended a risk communications workshop at Maga Design this past week where I was trained in Dr. Vince Covello's Pivotal Communication program. Dr. Covello is a leader in theoretical crisis communications and has worked with corporations and government organizations all over the world to develop effective messaging for their crises.


By Gene Grabowski
on

Uber: The One Company Immune to Crisis?

I shouldn’t be writing this. After all, I make a living in public relations. But here goes: It seems like no matter what Uber does or how much bad publicity the ride-hailing company generates for itself, its success may be inevitable.


By Scott Sobel
on

Flying to Friendlier Skies: A Warning for United Airlines, Business and Politicians in a Populist World

United’s stocks are on a roller coaster ride and not in a good way.


By Scott Sobel
on

What is the Current Definition of the O’Reilly Factor?

The highest rated cable talk show or a new term for sexual harassment and a further loss of media credibility?


By Gene Grabowski
on

Middlebury: A College Crisis Case Study

Libertarian political scientist Charles Murray, author of the controversial 1994 sociological study The Bell Curve, ignited a crisis recently when he spoke at prestigious Middlebury College in Vermont.


By Brooke Spallino
on

Please Get Serious About Sustainability

If sustainability is a mere me-too or amounts to little more than window-dressing at your company, please stop pretending you’re supporting the concept and stop doing it right now.


By Gene Grabowski
on

Unless Your Name is Trump, Battling the Media Is for Losers

“Never pick a fight with people who buy ink by the barrel.”